Sandbox and REST API: Large amount causes “instrument declined” error

alice_jinshuju
New Community Member

I have a Payflow Pro sandbox account. I am submitting credit card transactions to the sandbox using Payments REST API. I have found that if the amount is $1500 or greater, then the transaction fails with error: INSTRUMENT_DECLINED The instrument presented was either declined by the processor or bank, or it can't be used for this payment.

However, the same fake credit card number works fine if the amount is less than $1500.

Is there a limit that I can adjust somewhere? I've done some searching but haven't found anything

 

Response.body={"name":"INSTRUMENT_DECLINED","details":[],"message":"The instrument presented  was either declined by the processor or bank, or it can't be used for this payment.","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"ede25b126ade"} Response.header={"date"=>["Mon, 06 Nov 2017 04:38:55 GMT"], "server"=>["Apache"], "paypal-debug-id"=>["ede25b126ade", "ede25b126ade"], "content-language"=>["*"], "connection"=>["close"], "http_x_pp_az_locator"=>["sandbox.slc"], "set-cookie"=>["X-PP-SILOVER=name%3DSANDBOX3.API.1%26silo_version%3D1880%26app%3Dapiplatformproxyserv%26TIME%3D1609039705%26HTTP_X_PP_AZ_LOCATOR%3Dsandbox.slc; Expires=Mon, 06 Nov 2017 05:08:55 GMT; domain=.paypal.com; path=/; Secure; HttpOnly", "X-PP-SILOVER=; Expires=Thu, 01 Jan 1970 00:00:01 GMT"], "vary"=>["Authorization"], "content-length"=>["267"], "content-type"=>["application/json"]}

Payment failed ===========>{"name"=>"INSTRUMENT_DECLINED", "details"=>[], "message"=>"The instrument presented  was either declined by the processor or bank, or it can't be used for this payment.", "information_link"=>"https://developer.paypal.com/docs/api/payments/#errors", "debug_id"=>"ede25b126ade"}

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1 REPLY 1

MTS_Andre
Moderator
Moderator

Hi, yes looks like a bug, Engineers are informed and are working for a fix.

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