refund in account, case still open?

pabzarieker
Contributor
Contributor

hi there, long story short, I bought something faulty and jumped through hoops e.t.c. sent it back. opened a case with paypal, the moment I did this my balance showed a full refund in my paypal account from the day before? plus the case is still open and I'm yet to hear anything at all, it has only been a few days but this particular situation has been ongoing for months and I'm eager to replace the faulty item in question. so, can I spend the funds even though the case is still open? The funds are there but I'm apprehensive as the case isn't closed, I don't want to spend it then have to give back the refund. thanks

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