"Right now, we’re not able to complete this transaction. Please try again later."

michelelowell
Member
Member

Hi!  Does anyone know what this error means?  Thanks!!

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56 REPLIES 56

kernowlass
Esteemed Advisor
Esteemed Advisor

@michelelowell

 

As you have given 0 info on type of transaction, country etc then no.

All you have done is open x2 threads with the same question.


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gorannn
Contributor
Contributor

Im busyness user from Croatia/EU and for over a month now I cant withdraw part of my balance to my credit card (confirmed of course)

This would have been my first withdrawal, but Im keep getting that same message. Im gathering that balance for over a yer now (as a seller)

 

And Im also not getting any help from Paypal customer service.

 

Can you believe that? 

 

And what should person do in this situation??????? 

YOu have money in the bank - but bank keeps saying, sorry, try again later. Than later, sorry, we cant process it now either, try again later. Than again later, etc etc etc etc etc etc etc etc etc etc etc etc etc etc , same thing over and over agian, not giving you your money. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@gorannn

 

To answer the last bit first, you can't add a local bank account to a Paypal account in your country, you can only add a card.

BUT you should be able to withdraw to that card as long as its a card that is accepted and has available funds and is confirmed.

However you did say 'part' of your balance you can't withdraw so is that part in another currency or is it pending?


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gorannn
Contributor
Contributor

It is totally "clear" case of withdrawal, not special in any way, no amount of my balance is held, my card is of course confirmed I used it numerous times.

 

I said "part" of my balance because i tried to withdraw part of my balance (little more than half of whole amount). That should not be any issue .

I could not do any withdrawal, no matter what amount, and never did withdrawal before. I just attempted it in last cca 1 month or more, and Im always getting this same message and so practically I cant withdraw any of my funds. They are just sitting with paypal to use them as theirs. 

 

 

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RickAllenMorrow
New Community Member
For real tho I’m also having the same issue I don’t know what’s going on with my PayPal account I need to get things done but I just can’t be able to get out of my money it sucks im so upset with them ...
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ottoboar
New Community Member

I've been getting this message for the past 48 hours. I called yesterday  & the rep told me to try 24 hours later...he said it wasn't a hold on my account..it was something with their system...24 hours later I tried & still had no luck. I've literally been on hold right now with PayPal for 3hours 40 mins & counting. I tried chat but the rep said I needed to call for security reasons. I was able to transfer to my bank account today; however, I HAVE to send the rest of the balance to my debit card ASAP. It seems other people have had this issue in the past. It's weird that I can't find a response from PayPal about this issue anywhere online.

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gorannn
Contributor
Contributor

I gott reply from their email service that my account is liited and that I tried to withdraw above my limit (My account didnt had any issue and was not liited in any way - this liits of 2500$ per withdraeal I cant find nowhere in my paypal or on theinternet and I cant find instructions to lift that liit except instrucitons which are totally not pertaining to my situation - ther is one question in FAQ regarding confgirmation of your identity etc and credit card - but my ide tity has been double-checked already etc etc)

 

SO, thats it, I tried to withdraw 4400, and my limit somehow is 2500USD per transaction. I withdrew 2500USD to times.

 

After first withdrawal, I received message that my account is limited

Reminder: action required


Your account is limited.
Confirm your taxpayer status today.


Because you receive payment for goods or services through PayPal, we need to verify your taxpayer status. This is required by the U.S. Internal Revenue Service (IRS).

Your taxpayer status is not confirmed, so your PayPal account has been limited and currently you can’t request or receive money.


Confirm My Taxpayer Status


If you’re subject to U.S. tax reporting requirements, we’ll also need to collect your taxpayer identification number. The taxpayer identification number you provide will be used to submit Form 1099-K to the IRS when the payments you receive in a calendar year meet the income reporting thresholds set by the IRS. You can learn more about the IRS reporting requirements at www.paypal.com/irs.

If you have multiple PayPal accounts, you’ll need to verify your taxpayer status for each account.

Thanks for being a valued customer.

Than I confirmed Im not US citizen and not connected with US,

Thank you


Thanks for providing the information we requested. The taxpayer identification number you provided will be used to prepare the IRS Form 1099-K when it is necessary.

You can find more information about the 1099-K reporting rules and why we need your taxpayer identification number at www.paypal.com/irs.

Link they provided in both emails -- for more info - www.paypal.com/irs  is dead, blank page.... 

 

Than I withdrer 2500USD more.

 

I didnt had time to call them whats this lall about, aand why I have such limit. And do i have to worry about US IRS, because I have some US buyers, and ocassionally (Im a dropshipper) I ship them items from US (from some other online seller in US). But with this kind of transactions I far away from 20.000 USd limit for IRS, but maybe I have over 200 transactions, im not sure. 

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Happy60
Member
Member

I live in the United States! I am a citizen! I have a verified bank account! I have spoken with customer service and they said my limit for withdrawl is lifted! 

 

For an entire week everytime I try to transfer my balance to my bank through withdrawl I get the message:

 

Right now, we’re not able to complete this transaction. Please try again later. 

 

This is fraud on the part of Paypal. I am going to report Paypal to the better business bureau for illegally holding my money.

They will not respond to my emails. Chat and customer service did NOTHING to help me get my money. They want to charge me money to even get a check! 

 

Not happy and will NEVER use paypal in this manner again.

 

 

 

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stuck_user
Member
Member

I'm having the same issue for the last 2 weeks. Have a confirmed bank account and debit card, but get the above message no matter how I try to withdraw (can't even get a check!). The message center is also buggy, and customer service seems to only be able to reply to my original inquiry and not any of my responses.

 

I have tried everything suggested:

- clearing browser history

- new browser

- new device

- turn on location services

- using the "classic" site
- requesting a check
- transfer to debit card
- transfer to bank account
- talking to customer service
- talking to an account specialist after being on hold for an hour, they had me reset my password. I was able to make a transfer immediately after speaking with them but then hours later the error message returned.
 
This is so frustrating! Why doesn't the error message provide any information about how to resolve the situation? I am never going to keep a balance in my PayPal account again.
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