change country // delete old account and create new

Cezzani777
New Community Member

good afternoon at All ! my Name is Dmitrijs, I am too long didnt use paypal, and start again, i sell one item, and buyer send me money, but i am change country and by rules paypal  I delete my old account <removed> and create new account with <removed>, and i cant see money becouse buyer send me money on my old account without card details. 

how i can solve this issue ? 

 

thank in advance 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Cezzani777 

 


Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

Your buyer may have to open a dispute to get their money back and then pay again when you have sorted out your accounts.


 


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Kudos / Solution appreciated.
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