What should i do if i use some of my paypal balance, and then they charged me full with cards

Ariandy
New Community Member

Hello, My Name is Ariandy

 

I have an issues, i have an invoice in merchant that worth 45,610 yen, and then i want to use my balance it was 1914 yen, and the rest of 43,696 will be charge to my card

 

and after i checking in, they charge my card Full of 45,610 yen, and what happen to my balance 1914 yen? its also gone

 

i confirmed to my cards it was paypal who charge it, they said they just as payment method

 

what do you guys think?

Thank you

 

 

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