Unable to issue a partial refund

shrunket
Contributor
Contributor

Hello,

I am not able to issue a partial refund to a buyer. During the process, the system asks to link a bank account that I have already linked but still, I did it again and it doesn't work. I have a business PayPal account and I am a user based in India. Please help. Thank you in advance.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@shrunket 

 

Have you confirmed the bank account with the 4 digit code?

 

 


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shrunket
Contributor
Contributor

Hello,

Yes, I have done that. I receive payments from PayPal to my bank account regularly. Do I have to add money to PayPal balance? I have some amount in my pending balance. Can I use that amount to issue a refund? If yes please guide me in doing so. Thank you.

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