Unable to issue a partial refund
shrunket
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Posted on
Nov-26-2020
02:11 AM
Hello,
I am not able to issue a partial refund to a buyer. During the process, the system asks to link a bank account that I have already linked but still, I did it again and it doesn't work. I have a business PayPal account and I am a user based in India. Please help. Thank you in advance.
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Refunds
2 REPLIES 2
kernowlass
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Nov-26-2020
01:38 PM
Have you confirmed the bank account with the 4 digit code?
Advice is voluntary.
Kudos / Solution appreciated.
shrunket
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Nov-26-2020
10:05 PM
Hello,
Yes, I have done that. I receive payments from PayPal to my bank account regularly. Do I have to add money to PayPal balance? I have some amount in my pending balance. Can I use that amount to issue a refund? If yes please guide me in doing so. Thank you.
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