There is an issue with your account

sherryjiang
Contributor
Contributor

The message I get is There is an issue with your account. You may not be able to add or access money from your Direct Deposits. Check the Notifications on your Summary for more. I have checked and there is nothing. Please help me.

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1 REPLY 1

PayPal_Martin
Moderator
Moderator

Hi @sherryjiang,

 

Welcome to our Community!

 

Normally, you will find solution to the issue in the Resolution Centre explained here. If you don't find anything please contact our support directly using the options on your account. The Resolution Center is only accessible on a web browser, not the PayPal app.

 

 

Thanks

 

Martin

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