Sending my PayPal account

Kaburungu
New Community Member
Hi there! I'm having difficulties sending a payment request, last month I purchased a cellphone from AliExpress (MI store) unfortunately there were some damages and ask me to open a PayPal account so they can refund. Every time when I tried to send request it says "sorry you can't request money" Help pls want to send my PayPal account to MI store so they can refund via my PayPal account as they have directed me.
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