Refund sent to closed bank account/card, funds haven't been sent back to PayPal balance
UTLF
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Apr-02-2019
11:51 AM
Hello everyone I recently had a refund sent to a closed bank card; it has been over a month and the funds haven't been reversed back to my paypal account. The old bank card isn't linked to my account anymore, and I have contacted both PayPal and the bank for support, but neither of them say that they can trace the refund. This is ridiculous; every other refund gets sent to my PayPal balance, so I'm not sure why this happened. I also contacted the person who issued the refund, and there is no money on their end. What do I do now? PayPal and the bank's support is garbage and no help.
Labels:
- Labels:
-
Refunds
6 REPLIES 6
gokux12
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-28-2019
03:28 AM
UTLF
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-28-2019
07:42 AM
Yeah man, they will send you a cheque through the mail after a few weeks, nothing to worry about - just need patience 🙂
gokux12
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-28-2019
08:05 AM
Ah thank you very much for replying glad to hear you got it all sorted so the whole thing took a couple months?
UTLF
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-28-2019
08:49 AM
MSNonkie7
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-28-2019
08:51 AM
gokux12
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-28-2019
09:04 AM
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- Sending money in My Money Archives
- inviting a friend in PayPal Basics Archives
- Paypal ask payment method twice in My Money Archives
- Error - Sorry, PayPal Plus is currently not available in My Money Archives