Refund pending

[Diane01]

Bought something 18th nov, sellar then cancelled order & issued refund, why is it still pending and not been refunded back into my bank account?

[kernowlass · Accepted solution]

@Diane01

Pending refunds can only happen for two reasons.

1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund.-how-do-refunds-work-faq3248
https://www.paypal.com/gb/selfhelp/article/i-paid-by-instant-bank-transfer,-so-why-is-my-refund-on-h...

[Ircyk]

Why my refund still pending?

[kernowlass]

@Ircyk 

Read my post above yours.