Hello @Zizipho1,
Welcome to the PayPal Community Forum and thank you for the post!
I am sorry to know that your payment is not reflecting on your balance. Please review this link to check why you can't find the money received in your account. If you still haven't found the funds, I would recommend you to contact our customer support by clicking Help&Contact at the bottom of our website so that our advisors can look into your account and help you accordingly.
I hope this helps,
Ayesha
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
