Problem receiving payment

SimonelZ
Contributor
Contributor

Hello,

 

My  Company has a problem sending the payment to my PayPal account even with the PayPal.me link I created. they checked that the problem is not on their side. Can someone provide me with some help to check where is the issue?

 

Thanks in advance,

Simonel

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3 REPLIES 3

KawanMajeed
Contributor
Contributor

What does it says when they try to send money to you? more information please

 

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SimonelZ
Contributor
Contributor

They tried sending the payment 4 times during the last two hours and didn't arrive, while sending the payment to other accounts went without a problem.

Can someone check because they said that is the most info they can help me with

 

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SimonelZ
Contributor
Contributor

The error message that they got every time they tried transferring money was: "The transaction cannot be processed at this time. Please try again later or contact our Customer Service". Hope you can help me take this information into account.

 

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