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Problem accepting payments from Etsy customers

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Otadj
Contributor
Posted on

Hi 🙂 I opened an Etsy shop and I linked it to PayPal to receive payments from buyers on my shop.
But customers are telling me that they can't complete their payments. How do I fix this? Thank you!

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Problem accepting payments from Etsy customers

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Otadj
Contributor

It turns out that my country (Algeria) has auto transfers. And back when I linked my visa card to PayPal, I didn't check the box for it to receive auto transfers.  So I had to edit it and allow it to receive them.

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Problem accepting payments from Etsy customers

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Go to solution
Otadj
Contributor

It turns out that my country (Algeria) has auto transfers. And back when I linked my visa card to PayPal, I didn't check the box for it to receive auto transfers.  So I had to edit it and allow it to receive them.

Problem accepting payments from Etsy customers

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Seham2
Contributor
I have the same problem. How can I fix it. And do I need to have a business account?

Problem accepting payments from Etsy customers

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Otadj
Contributor

I don't think you need a business account. But your linked card must be set up to receive automatic transfers before you can start accepting payments. https://www.paypal.com/sg/webapps/mpp/ua/recpymt-full
To check if your visa card is set to receive money go to edit or add your card and make sure that the automatic transfers option is enabled.
If you still face the same problem after that, upgrade your account to a business account and try again.

Problem accepting payments from Etsy customers

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Seham2
Contributor
Thank you so much.

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