Pending Transaction

Jay220
New Community Member
Hi, Can anyone please tell me how to claim a transaction that is showing as pending on my account?
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2 REPLIES 2

HarleyQuinn2
PayPal Employee
PayPal Employee

Hi, 

If you would like to cancel the Pending Transaction, you can try to reach out with the merchants first. The Merchants need to cancel it on their end. You can also try the link below. 

https://www.paypal.com/uk/smarthelp/article/FAQ2038 

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charmanderrr
PayPal Employee
PayPal Employee
Hi! Thank you for reaching Paypal community forum! There are several reasons why money will be put on hold, see below article. You may want to check with the buyer how it was sent if its as family and friends or goods and services. If it was sent as goods and services kindly ask them to follow the below steps: https://www.paypal.com/uk/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176?app=searchAu... For additional information: https://www.paypal.com/us/smarthelp/article/what-does-the-status-of-my-payment-mean-on-my-paypal-acc... Hope this helps!
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