Pending Transaction
Jay220
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Posted on
Mar-30-2020
09:19 AM
Hi, Can anyone please tell me how to claim a transaction that is showing as pending on my account?
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Payment tracking
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Receive money
2 REPLIES 2
HarleyQuinn2
PayPal Employee
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Mar-30-2020
12:07 PM
Hi,
If you would like to cancel the Pending Transaction, you can try to reach out with the merchants first. The Merchants need to cancel it on their end. You can also try the link below.
charmanderrr
PayPal Employee
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Mar-31-2020
06:56 AM
Hi! Thank you for reaching Paypal community forum! There are several reasons why money will be put on hold, see below article. You may want to check with the buyer how it was sent if its as family and friends or goods and services. If it was sent as goods and services kindly ask them to follow the below steps: https://www.paypal.com/uk/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176?app=searchAu... For additional information: https://www.paypal.com/us/smarthelp/article/what-does-the-status-of-my-payment-mean-on-my-paypal-acc... Hope this helps!
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