Paypal holding on to money refunded by Apple. My AppleID compromised.
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During November I trialled an App on my iPhone.
The payment route was PayPal to Apple To the App Vendor.
At the end of the trial I cancelled the subscription.
The vendor accepted the cancellation and refunded the £39.99 to Apple.
Apple refunded the fee to Paypal but it was not passed back to me.
I tried to get the refund through the Paypal disputes mechanism.
They refused it and I have appealed twice more.
Despite me uploading evidence of the vendor and Apple re-payments Paypal still refuse to give me my money back.
Further to this I am being told by Apple that my Paypal account is not acceptable for Apple ID account payments.
Does anybody know how to get Paypal to look at clear evidence or do I have to go to the regulator?
Apple refunded me; paypal isnt showing it
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This is one of the screen capture from my Apple account. One of the Proofs of payment I submitted to Paypal clearly showing it was refunded to them. Apple say it is with Paypal.
Refund from MyFitnessPal is clearly shown with a record number.
I also uploaded a long log of the conversation I had with the App vendor saying that they had honoured the refund. I can't access the App account as it was deleted when I didn't take the Premium offer.
Regular legitimate calls from my Apple ID for other App renewals are now being blocked as my AppleID doesn't recognise Paypal as a legitimate payment method.
What more should I do?
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