I'm truly at my ends meet here. All because I want to do the right thing and refund the buyer in a timely manner. But the original funds say "On hold". Funds that I spent 2 weeks ago. Are we serious right now? So now the paypal balance is negative 82.23, I owe the guy 85. So what am I supposed to spend 167.23 to refund a guy 85 bucks? Because ebay is out of their mind? I mean does it have to be this hard?
Now if things worked in a simple world, where sites were pretty self explanitory. Than my refund claim would have went through, I would have added 85 USD to my paypal and refunded the man. But of course not. So now I will get a DEFECT and have my seller rating lowered, and have a negative feedback rating and probably STILL have to pay double of 85 to both ebay who will eat the charge and paypal who has a hold on a non existant money.
Please don't tell me to contact paypal nor ebay. Paypal says it's ebays fault and have offerend no solution, ebay spends 2 hours laughing at your tears and will eventually stop responding because they tell you "Issue a refund through ebay" Oh really? I guess I can just magically cut out Paypal all of a sudden and ignore the negative balance you did? I guess paying 160 USD for a 85 dollar item is something the rich cali based elite can afford to do.
I'm a valued customer, the amount of fees I pay. It isn't worth it any more. But I at least want to do the right thing.
Guranteed you'll take that negative balance out of my bank account though right? Or you'll send it to a debt collector and sue me for it right? I should pay the 160 and sue you for the 82.23.
I'm sorry for being upset but ive spent 3 days. Not 3 hours, 3 days. I'm losing sleep. It's 1 AM. I want my account that ive worked hard for for 5 years to be in good standing and do good by my customers. But this is being made into a run around.
Any solution will be appreciated.
