Money refunded on paypal site but still taken from bank account

Iife
New Community Member

I ordered a lot (17 orders) on a site about a week ago, but the merchant refunded all my payments. But when i checked my bank account i saw that the payment of three of the 17 orders still got taken from my bank, but did not get refunded instantly. The payment on my paypal was on the 21st, and it was taken from my account on the 23rd. Do i wait some more or is there something i missed?

 

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Iife 

 

If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Iife
New Community Member

So your advice is to wait longer?

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.