I can't reach out to customer service agents. I only get automated responses

Otadj
Contributor
Contributor

I have a problem with receiving payments on my account. I tried to contact PayPal support by phone and the message center but I only get automated responses. The chat robot tells me there are no agents available to chat with. I've been trying for three days at different times of the day. 
What should I do?
I'm from Algeria
Thanks

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Otadj 

 

You have auto transfers in your country so you need to have a linked and confirmed credit card on your paypal account to receive those funds.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Otadj 

 

You have auto transfers in your country so you need to have a linked and confirmed credit card on your paypal account to receive those funds.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Otadj
Contributor
Contributor

Thanks, @kernowlass. As you suggested, setting up my visa card for automatic transfers solved my problem.
I was able to reach customer support through Twitter. And they were very responsive.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.