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I can't reach out to customer service agents. I only get automated responses

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Otadj
Contributor
Posted on

I have a problem with receiving payments on my account. I tried to contact PayPal support by phone and the message center but I only get automated responses. The chat robot tells me there are no agents available to chat with. I've been trying for three days at different times of the day. 
What should I do?
I'm from Algeria
Thanks

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I can't reach out to customer service agents. I only get automated responses

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kernowlass
Esteemed Advisor

@Otadj 

 

You have auto transfers in your country so you need to have a linked and confirmed credit card on your paypal account to receive those funds.


Advice is voluntary.
Kudos / Solution appreciated.

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I can't reach out to customer service agents. I only get automated responses

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Go to solution
kernowlass
Esteemed Advisor

@Otadj 

 

You have auto transfers in your country so you need to have a linked and confirmed credit card on your paypal account to receive those funds.


Advice is voluntary.
Kudos / Solution appreciated.

I can't reach out to customer service agents. I only get automated responses

Options
Go to solution
Otadj
Contributor

Thanks, @kernowlass. As you suggested, setting up my visa card for automatic transfers solved my problem.
I was able to reach customer support through Twitter. And they were very responsive.

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