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How do I block payments from a certain email?

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Headleykristin
New Community Member
Posted on

I have a restraining order against someone who is now harassing me by sending payments and lots and lots of them with long ridiculous messages please help

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How do I block payments from a certain email?

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Oregon11
Advisor

@Headleykristin

 

Hi Kristin,

 

I don't believe it is possible to block payments from a single email address.

 

You could try adding a new email address to your PayPal profile and setting it as primary, then delete the email address you do not want to receive payments to.

 

Here is a PayPal link with more details.

 

https://www.paypal.com/us/smarthelp/article/how-do-i-change-my-email-address-faq1797

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Solved

How do I block payments from a certain email?

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Go to solution
Oregon11
Advisor

@Headleykristin

 

Hi Kristin,

 

I don't believe it is possible to block payments from a single email address.

 

You could try adding a new email address to your PayPal profile and setting it as primary, then delete the email address you do not want to receive payments to.

 

Here is a PayPal link with more details.

 

https://www.paypal.com/us/smarthelp/article/how-do-i-change-my-email-address-faq1797

How do I block payments from a certain email?

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Go to solution
smwh
New Community Member

This is not solved, FYI. This functionality needs to be added ASAP for multiple reasons. 

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