Holds

[Manondod]

Hello! I sold an item over Depop and for some reason the payment has remained on hold since April 22nd? The package has long since been delivered to the customer. How do I get the money? Please help!

[charmanderrr]

 Hi @Manondod 

Im sorry you were not able to access the money right away. There are several reasons why money will be put on hold, please see below article. 

https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987 

Since the transaction is for goods and services, I have found an article that may help.

https://www.paypal.com/us/smarthelp/article/faq3743

If you find this helpful, kindly enrich the community with a kudos or accept it as a solution. Thanks and stay safe!