Hello everyone, I supposed to receive fund

KOMI2
Contributor
Contributor

Hello everyone, I supposed to receive fund from coin base to my pay pal account but i cant see any fund on my pay pal account . am wondering if i can use the transaction ID to get the money?

Thanks

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1 REPLY 1

PayPal_Tommy
Moderator
Moderator

Hi, KOMI2, 

 

It sounds like you have not received any funds in your PayPal balance. When a payment is sent, you will receive an email from PayPal stating that an amount has been credited. 

 

If you haven't received this email, or your PayPal balance still shows 0.00 it could mean that there has not been a payment sent. I would advise you to check with the sender, you can call contact us directly if you wish via the contact us section at the bottom of the account in order for our agents to check this transaction ID. 

 

-Tommy

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