First time user

Stuhell123
New Community Member
I accidentally doubled up on my order money has come out of my bank straight away I guess want to cancel one order because my account is overdrawn and I can't get any help keep getting toll there's no activity on my account
Login to Me Too
1 REPLY 1

giri123
PayPal Employee
PayPal Employee

Hi @Stuhell123,

Thank you for contacting PayPal support. I understand that you accidentally paid twice for your order and would like to cancel one of the orders and receive money. In this case, it is best to get in touch with your seller to cancel one of the orders and get a refund. You can find the seller's contact details by clicking on the order or transaction ID in the activity page. I hope this helps! Let us know if you have any questions.

Regards,
Girish

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.