Estimated Pending payment

godiva
Contributor
Contributor
I made an estimated charge of $136.25 which automatically went pending with a hold on that amount / after processing I only owed 104.72 (approx) The difference of $36.55 - that amount is not being put back Into my account/it’s marked pending 3-5 business days have passed
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1 REPLY 1

PayPal_Martina
Administrator
Administrator

HI @godiva,

 

Thank you for your post and welcome to the Community Forum!

 

In general, hold can happen for multiple reasons. If you were charged less then expected, it may be that the merchant only processed part of your order. I would recommend contacting our Customer Service directly for more specific information. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

 

I hope this helps.

Martina 

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