- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I used to get an email on every PayPal sale to my business email. Something happened on 9/8/18 early morning. IPNs stopped communicating to website and I no longer get emails. I just hit save a couple times in PayPal to fix payment issue with IPNs, as this as mysteriously occurred in the past. It is almost like they do some maintenance overnight and something just stops working. Anyhow, I have gone into Notifications to fix the email thing and nothing I do works. I went under Settings, Notifications, Updates. Checkmark to send email when payment is received is selected. I unselected and selected again a few times to try and trick it. Nothing. It is not going into my Spam or Junk mail. Anybody else have that issue?
Thanks,
Sandy
Solved! Go to Solution.
- Labels:
-
Payment tracking
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes I do not know what happened, but I removed the token to make sure. It started working for me a few days ago. But who knows what the issue was? It would be nice is PayPal shared what they did. Thank you for your help!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes, same here using Woocommerce.
I was thinking it could have been a weird Siteground hosting / email account issue because it also seems to be affecting Ebay Paypal emails as well. But IPN and woocommerce definitely seems dead. If I find anything, I'll report back.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks, I appreciate that. Yes, I have Siteground, so that could be it. Interesting. At least I was finally able to get the IPN communicating back to my site to auto-close orders. I have digital product so it is all automated. When it breaks, customers email me and in the middle of the night/morning.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Siteground have confirmed its not their side, so it looks like a Paypal issue.
Theres a thread here that has a workaround using the Paypal identity token which could help you for now ...
https://wordpress.org/support/topic/orders-stuck-on-pending-2/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks a bunch for the link and information. I did setup the Identity Token, so that must have been what fixed my problem. Just weird. I am watching that other discussion now! I so appreciate your response, by the way!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It looks like things are now back to normal, for me at least.
Still not 100% certain what or who caused it ... very strange.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes I do not know what happened, but I removed the token to make sure. It started working for me a few days ago. But who knows what the issue was? It would be nice is PayPal shared what they did. Thank you for your help!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- SCAMMED, TRYING TO GET REFUND-CHINA in Disputes and Limitations Archives
- Money send from US to South Africa not yet received. No notification either. in My Money Archives
- Unable to access account for unknown reasons in My Account Archives
- *CLOSED* in My Money Archives
- Is PayPal hacked? Sept 2021 in Disputes and Limitations Archives