Ebay payment on hold

V-Ron12
Contributor
Contributor
Hi I just sold an item on ebay, but the funds have been placed on hold. I can't get in touch with Ebay or PayPal so I'm not sure where the hold is coming from. I am a long time seller w/ 100% feedback & I've been selling items as soon as yesterday. I did local pickup only so there was no tracking info to link. I met the buyer & gave him the item he bought(I've sold to him many times w/ no issues) & then marked the item as picked up on Ebay. We have eachother positive feedback as well. So why are my funds to me for this transaction being held? There's no reason for them to be. Unfortunately I can't get ahold of Ebay or PayPal via email or phone so this has become extremely frustrating. Please help!!!
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1 REPLY 1

charmanderrr
PayPal Employee
PayPal Employee

Hi @V-Ron12 

 

 

Im sorry you were not able to access the money right away.

There are several reason why money will be put on hold, please visit the link below.

https://www.paypal.com/us/smarthelp/article/FAQ1377

 I also found an article that may help. Kindly visit the link.

https://www.paypal.com/us/smarthelp/article/how-can-i-release-my-payment(s)-on-hold-faq3743?app=sear...

Hope this helps. Stay safe.

 

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