Double payment (airbnb)

Vin_Donnie
Contributor
Contributor

HELP: i got charged twice.

 

I booked an accomodation on Airbnb and had to pay 177 euros. this would later be taken from my bank account. the date it was suppose to be taken i had insufficient funds and had a negative saldo on paypal. i had to transfer money manually which i did. 2 days later the same ammount got automatically taken from my account too. 

 

will paypal recognize the mistake or do i need support?

 

thanks in advance!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Vin_Donnie 

 

If you have failed bank transfer then Paypal automatically keep trying to access those funds to clear your negative balance.
They have already fronted the payment to the seller on your behalf and so want the money owed.

If you sent a bank transfer to your Paypal account and Paypal also automatically applied for the funds as well then you would have 2 payments processing to your paypal balance.
The first one to arrive will clear the negative balance and the second one will be credited as a + to your balance and you can withdraw it back to your balance once cleared.


Advice is voluntary.
Kudos / Solution appreciated.
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