Anna

annax1979
Contributor
Contributor

Bought a item of ebay , paid through paypal and seller refunded as he did not think they had fetch enough money , anyhow refund was pending for a few days however the funds are now refunded to paypal balance it states, although initial payment came from bank , just wondering where the refund is as its neither showing up in paypal or the bank?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@annax1979

 

If you funded the original Paypal payment to the seller with a debit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account but takes up to a week to process through to the bank (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





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PayPal_Carlos
Moderator
Moderator

Hello annax1979! Thank you for your post in the PayPal Community! If you have been informed about a refund, I recommend having a look at this article https://goo.gl/Kp148y. As mentioned by @kernowlass, if the original payment was funded by your debit/credit card, the funds will be refunded directly back to the card 🙂 Hope this helps. – Carlos

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