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'other' options on contact prompts

New Community Member

'other' options on contact prompts

... I wish PayPal had an email address to contact them. At present you are given lots of choices about the nature of your message. Trouble is, there is no 'other' because half the time yout topic does not apply to the prompts provided. Is any one else finding this a headache. All they need to do is add another prompt saying 'OTHER' and you're home and hosed. I sent a message similar to this onto the resolution page cos it was the only way to breakthrough all the filters. There was no response to my suggestion.