Paypal adding 10% to my woocommerce orders

escapin
New Community Member

Gday.

I recently changed from a Zencart shop to a Woocommerce shop and now every customer who pays with paypal is being charged 10% more..

ie.. their orders totals $100inc GST but the paypal amount I receive is $110.

 

Anyone got a fix for this?

Escapin

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Hi @escapin,

 

Thank you for contacting PayPal community.

 

We apologize for any inconvenience.

 

PayPal system is a payment gateway, which will receive the payment request details (i.e amount, currency, items etc) from merchant website and process the payments accordingly. PayPal will not modify/update the payment request details.

 

I request to please contact your website developer / WooCommerce (third party platform) support to cross your website payment request API calls and pass the correct amount details to PayPal system.

 

Thank you for understanding and patience.

 

Sincerely,

Chiranjeevi

PayPal, Inc.

 

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