How to initiate subscriber's payment before auto-retry from PayPal?

saranglakare
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Contributor

I have the following problem. There is a Subscriber "Joe" whose next month payment was due on 30th Nov 2019. For some reason, the payment did not go through. Now PayPal shows next payment attempt will happen on 5th December. In the mean time, Joe tells me that their card is fine and we should re-attempt the payment.

 

My question is: is there a way we can initiate the payment before the 5th? I could not find any way to do this from PayPal console or mention of this in their APIs. Am I missing something? The retry interval is too long and we want to flexibility to attempt the payment in between.

 

Thanks!

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1 REPLY 1

saranglakare
Contributor
Contributor

15+ days and no reply. Great! What's the point of asking here? Noone from PayPal involved here?

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