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We are a Payflow/Website Payments Pro Business customer in the UK getting ready for GDPR compliance and as part of our legal obligations for GDPR we need to ensure PayPal provides us with a signed contractual agreement in its role as a "Data Processor" on our behalf (please see https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/accountabi... for further information).
We have been in touch with aam-support[at]paypal.co.uk to request this agreement and they have not been able to advise where we can get it.
Please can you clarify where we can get a signed DPA from PayPal ahead of the impending GDPR implementation deadline of 24th May?
Hey. Thanks for raising this. I'm looking into this at the moment and will update you ASAP.
Thanks for bringing this up @mikewz. We've been waiting for something on this front too, and with the deadline now less than a week away it would be great to hear back from PayPal.
Thank you for raising this. Having not heard from PayPal I came here assuming I would find a standard agreement to opt into, as with other 'majors', and am troubled there doesn't seem to be anything. Problematic!
@MTS_Ciaran Thanks for looking into this for us. With the GDPR deadline just a few days away now is there any update from PayPal on the availability of this agreement?
Anyone found a solution to this yet?
I am a little troubled that it seems to be so hard to get a hold of!
If PayPal does not provide a DPA by May 25, isn't that a basis for a class action lawsuit?