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Glenna3
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Posted on
Jun-18-2019
01:37 PM
I got an email to update the expiration date on my card. Trouble is that’s not my card and I can’t find my card on here. This is the most complicated site I’ve ever come across. I’ve sent message after message. I’ve had to decide between content that does not apply. I am forced to just choose something in order to continue. I don’t even know what most of this means. I just want to find MY card and update it.
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Add or withdraw money
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kernowlass
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Jun-18-2019
01:54 PM
Glenna3
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Jun-18-2019
02:47 PM
That’s where I went. There was a card there but it wasn’t mine and it’s the only one there.
kernowlass
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Jun-19-2019
03:07 AM
Then remove the card that is not yours.
Add and confirm yours.
Change your password in case someone accessed your account + security questions to be on the safe side and run a scan on your computer.
Advice is voluntary.
Kudos / Solution appreciated.
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