GDPR - Where can I get a Data Processing Agreement (DPA) from PayPal?

mikewz
Contributor
Contributor

We are a Payflow/Website Payments Pro Business customer in the UK getting ready for GDPR compliance and as part of our legal obligations for GDPR we need to ensure PayPal provides us with a signed contractual agreement in its role as a "Data Processor" on our behalf (please see https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/accountabi... for further information).

 

We have been in touch with aam-support[at]paypal.co.uk to request this agreement and they have not been able to advise where we can get it.

 

Please can you clarify where we can get a signed DPA from PayPal ahead of the impending GDPR implementation deadline of 24th May?

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16 REPLIES 16

mikewz
Contributor
Contributor

Tagging @MTS_Ciaran , @MTS_Jennifer and @PayPal_david in case you may be able to assist with this enquiry? Thanks.

 

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MTS_Ciaran
Moderator
Moderator

Hey. Thanks for raising this. I'm looking into this at the moment and will update you ASAP. 

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Safelincs
New Community Member

Thanks for bringing this up @mikewz. We've been waiting for something on this front too, and with the deadline now less than a week away it would be great to hear back from PayPal.

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skippayer
Contributor
Contributor

Thank you for raising this. Having not heard from PayPal I came here assuming I would find a standard agreement to opt into, as with other 'majors', and am troubled there doesn't seem to be anything. Problematic! 

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mikewz
Contributor
Contributor

@MTS_Ciaran Thanks for looking into this for us. With the GDPR deadline just a few days away now is there any update from PayPal on the availability of this agreement?

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SoCasDPO
Contributor
Contributor

Anyone found a solution to this yet?

 

I am a little troubled that it seems to be so hard to get a hold of!

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KaliK
Contributor
Contributor

If PayPal does not provide a DPA by May 25, isn't that a basis for a class action lawsuit?

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apriljh
Contributor
Contributor

This is a disgrace. Is PP clueless?

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SoCasDPO
Contributor
Contributor

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