Payment sent, balance gone, but seller receive nothing, and no transaction history

garygary9
Contributor
Contributor

Hi so I sent a payment just now, and my balance has been debited, but the seller received nothing, and I couldn't find anything on my transaction history (checked from iPhone PayPal App and from PC browser). I used PayPal for a long time and this is the first time this happen to me. I made the transaction via PayPal app on my iPhone. My account is not limited, and connected to credit card. Is something wrong?

Login to Me Too
2 REPLIES 2

garygary9
Contributor
Contributor

So after 1 hour, I finally got the confirmation email and the payment went through, case closed. I think there must be a glitch on PayPal. Thanks.

Login to Me Too

garygary9
Contributor
Contributor
This happened to me again today, it has been 3 hours and no transaction details appeared in history. No confirmation email, but my balance has been credited.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.