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money taken without letting me know

New Community Member

money taken without letting me know

I am not happy that money taken from PayPal without letting me know and did not order it. Pls contact to me and how as I am deaf and need to contact one to one urgent.

 

Regards

Joe  sullivan

1 REPLY 1
Volunteer Advisor

Re: money taken without letting me know

@blackbull 

 

Check if you had a subscription set up...


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

If not click on the transaction and report it as unauthorised using the report a problem link at the bottom of that details page.

 

If you want customer services (as no one here is going to contact you) then..............

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.