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debit card trouble

New Community Member

debit card trouble

Hi I'm looking for some advice please,I'm after getting a refund from a company but they are after putting it into my old debit card that is no longer valid,I have updated my account with my new card,what should I now do,thank you in advance, Alan,
Volunteer Advisor

Re: debit card trouble



Refunds automatically go back to the card used to pay with.

If your old and new debit card both belong / ed to the same bank account then it should still go through ok.

Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.