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Webhook Not Working in Sandbox

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Rupesh9915
Contributor
Posted on

Sub : Webhook Issue
I have created an app which will authorize other accounts in order to manage the disputes, so whenever a seller account is authorized with our app an webhook is registered in order to create tickets when dispute is created. So, the issue is Webhook is registering successfully whenever but when an dispute is raised it is not calling the webhook url present in paypal sandbox
For Example (PAYPAL SANDBOX)
A – PARENT ACCOUNT | B – CHILD ACCOUNT | C – BUYER ACCOUNT
Intially “B” will authorize with “A” and give access to manage the disputes then “A” will retrieve information from “B” and registers an webhook. So , if “C” buys a product from “B” and create a dispute then it must call the registered webhook but after creating a dispute by “C” it is not calling the registered webhook and also Webhook is not posted to our URL when "C" creates a dispute on “ B”
When I run the webhook simulator it is working correctly but when "C" creates a dispute on “B” it is not calling our URL

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