We need more information to resolve a problem with your account.

kimrop
New Community Member

hello i need help on what might have happended in my accoun it recently showed this error We need more information to resolve a problem with your account. which i dont undestand how ih happended or might I have messed with my account while testing it in sandbox

I will apreciate getting help fronm you guys

it just ended my paypla us whch even scares me as to why?

Woman Sad

this is what it tells me

You can't use PayPal anymore

At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services.

 

Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money.

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