UNABLE TO LOG-IN TO MY OTHER ACCOUNT DUE TO OLD MOBILE NUMBER DETAILS

RonaContado
New Community Member

Dear Paypal Team, 

 

I wasn't able to log in to my paypal account due to OLD MOBILE NUMBER IS NO LONGER ACTIVE . I wasn't able to receive the code. 

I am trying to get code via email but still asking for another verification code via text message to my OLD MOBILE NUMBER. Please see below screenshot. 

 

RonaContado_0-1589399722163.png

 

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1 REPLY 1

Bridelinjarrett
New Community Member

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