Someone is accesing my account without my permission on another device.

Slindile42
New Community Member

Someone is trying to steal my account how can I prevent them .

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1 REPLY 1

PayPal_Michael
Moderator
Moderator

Hello, @Slindile42. Thanks for taking the time to add your concern here on the PayPal Community Forum. I'm sorry for the delay replying.

 

The best thing to do if you think someone has or is trying to access your PayPal account without permission is to log on, change your password and security questions (https://www.paypal.com/smarthelp/article/faq1440), and add Two Step Authorization to the account (https://www.paypal.com/smarthelp/article/faq4057).

 

If you need additional assistance, please log on and click Contact at the bottom of any page to see options to communicate securely with Customer Service.

I hope this is helpful. Thanks for your patience during this time.


Sincerely,

Michael
PayPal_Michael

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