Reporting issue: Some IPN were not done for Oct 15th @ around 0-2am UTC
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Just thought you guys should know, we see dozens of successful transactions on the 15th where no attempt at a postback from PayPal IPN was made or re-tried. There were other successful posts for the same kind of transaction before and after so it seems like a consistency issue in the reporting rather than a total outage (I'll leave that to your tech people).
I see there is an incident (Resolved : Impact to Express Checkout (PP-LIVE-10054)) at around this time but the status notifications make mention only of Express Checkout, and I know you had a similar issue earlier this year and had to re-issue the IPN posts so might appreciate knowing this.
Reporting because:
- you might need to check and re-issue IPN posts, which would be helpful for you to know
- you might be kind enough to add mention of IPN to the incident or even just tell us yes this is likely related, which would be helpful to merchants
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I noticed this also with many orders from October 14th and October 15th. I wonder if others have this issue? Also I cannot find out how to resend the IPNs for these orders that never had them sent in the first place? I can't use the IPN history since they dont appear there so how do I get the IPNs sent?
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