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Re: Shopping Cart Contents missing - Firefox

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PASHAPASHA
Contributor
Posted on

Hello

 

I too have the same exact issue.

 

I would really appreicate a fix.

 

Here are some troubleshooting steps I have already taken.

 

-Cleard History

-Cleared Cache

-Updated Flash

-Updated Silverlight

-Updated Firefox to 49.0.2 64bit

-Tesed in firefox safemode, same issue.

-Disabled virus protections and all extensions and addos

 

 

I have attached some screen shots of what the issue looks like.

 

I really appricate it all the help. 1.PNG2.PNG


Thanks

Andy P

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Re: Shopping Cart Contents missing - Firefox

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MTS_Ciaran
PayPal Employee

Yep, so we actually have a bug open on this, fix has been identified and PD folks are working to get it in. I'll reply to this thread once fix has been pushed.  

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Re: Shopping Cart Contents missing - Firefox

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MTS_Ciaran
PayPal Employee

 

It could be related to what the cart items where (e.g. encoding issue), are you seeing this for all transactions?

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Re: Shopping Cart Contents missing - Firefox

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MTS_Ciaran
PayPal Employee

Yep, so we actually have a bug open on this, fix has been identified and PD folks are working to get it in. I'll reply to this thread once fix has been pushed.  

View solution in original post

Re: Shopping Cart Contents missing - Firefox

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PASHAPASHA
Contributor

 You are the man. Thanks so much

Re: Shopping Cart Contents missing - Firefox

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PASHAPASHA
Contributor

Its working now, so whatever you guys did works.

 

Thanks

Andy P

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