We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
Unfortunately this forum is for PayPal's Reporting features, which doesn't include the Resolution Center. In order to receive a better response you can post this question in the Disputes and Limitations forum. In addition, you can always Contact Us in regards to your account issue.