New to the community? Welcome! Please read our Community Rules and Guidelines
But, you can reach to customer service and see what they can do:
(Response time will be longer due to Covid-19/reduced staff.)
If calling, call early, during business hours, west coast time to try to get a US rep.
Or contact via social media:
Facebook (US): https://www.facebook.com/PayPal/
Facebook (Worldwide): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
©1999-2021 PayPal, Inc. All rights reserved.