Messages not appearing on Messages Center

Keerat_Saleem
Contributor
Contributor
I've sent a message to PayPal through Messages Center, but I can't see any messages except something about messages staying for 90 days from the original date. I literally sent the message yesterday... I can't see anything except that message. Please help!
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2 REPLIES 2

vinniekips3
Contributor
Contributor

PayPal_Olivia
Moderator
Moderator

Hi @Keerat_Saleem,

 

Thank you for your post and welcome to the community! I'm sorry that your message is not showing. I recommend attempting to send the message again. If the new message does not show as well, please use a different contact option listed on the Contact Us page found by clicking Contact at the bottom of the PayPal website, or reach out by PM on Facebook or DM on Twitter.

 

If the issue is a general one that does not require the intervention of a Customer Service representative or review of your account, you can also try asking the question here in the community.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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