IPN not passing item_number value

sw104
New Community Member

It looks like the PayPal IPN is not passing the `item_number` field back any more with `web_accept` transactions. On my server I pass a string to `item_number` to identify the IPN that comes back from PayPal, but since last night this string is coming back empty in the IPN. The `item_name` field appears to be unaffected for now.

 

None of the code I have written has changed and PayPal clearly receives the `item_number` value I pass as it displays it to me before payment. This looks to be similar to the issues reported at https://www.paypal-community.com/t5/About-Business/IPN-is-not-passing-item-name-item-number/td-p/126... and https://www.paypal-community.com/t5/PayPal-Reporting/Missing-IPN-parameters-item-number-item-name-an... .

 

For now, the `custom` field is being passed back correctly, so I've switched to using that.

 

Is anyone else seeing this issue?

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2 REPLIES 2

Having the same Problem, item_number ist empty in IPN message.
We don't have many payments and some payments where it's intentionally empty, so it's not so easy to say when exactly it started.
Last time filled was 19.05.2022 10:10 CEST.
First time not filled (but should be filled) was 22.May.22 21:06 CEST (got to write it this way or paypal would flag it as telephonenumber and remove it..).
Since then item_number is empty.

But it seams to only affect "web_accept" transactions.
We have one "subscr_payment" in the timeframe, item_number is correctly filled there.

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Renan21
New Community Member

Same problem here...

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