IPN Failing with Fatal Failure

MMike1
Contributor
Contributor

IPN's are currently failing with Fatal Failure. Started around 6pm Pacific Time. Tried to go check the IPN history and get the same error when going to Account Settings > Notifications > Update (next to Instant Payment Notifications). Checked PayPal Status and it shows Production Systems Operational. Also tried logging into PayPal-support.com to create a ticket but can't seem to get logged in. Hopefully someone can pass this on to the technicians at PayPal? Thank you.

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

MMike1
Contributor
Contributor

IPN notifications seem to be working now, last Fatal Failure was around 7am Pacific Time. Also the IPN history page is working as well.

View solution in original post

Login to Me Too
17 REPLIES 17

M66B
Contributor
Contributor

For the record:

 

https://www.paypal.com/cgi-bin/webscr?cmd=_display-ipns-history

 

 

Fatal Failure

 

 

This is up to:

 

https://www.paypal.com/cgi-bin/

 

 

Yet everything is "Operational" according to the status page:

 

https://www.paypal-status.com/product/production

 

Login to Me Too

Roman_M
Contributor
Contributor

I'm experiencing the same issue and the PayPal IPNs has stopped 5-6 hours ago.

Is there any solution?

Login to Me Too

M66B
Contributor
Contributor

IPNs are still being sent, but currently it isn't possible to verify them.

You could decide to skip the verification process, but that's not a good idea IMHO.

I guess we need to wait until PayPal fixes this.

 

Login to Me Too

MMike1
Contributor
Contributor

Was finally able to create a ticket over at www.paypal-support.com so see what they come back with. Concerning though that problem persists 6 hours later and still "All Production Systems Operational" They definitely are not. And it is not possible to get a hold of anyone. 

Login to Me Too

tugz
Contributor
Contributor

It appears to be intermittent. On the 10th retry, one call was successful. This is certainly making things less reliable.

Login to Me Too

intervoicetech
Contributor
Contributor

Yeah, my IPN callback isn't working for some transactions. Definitely intermittent. Plus, logging in with Edge to check IPN status worked, yet with Chrome, "Fatal Error". Odd.

Login to Me Too

roy2020
Contributor
Contributor

Same problem! Cannot review IPN history to resend IPN messages!

Login to Me Too

Yelafath
New Community Member

posting for visibility. I'm also having this problem.

Login to Me Too

Krinadon
Member
Member

Same experience as everyone else. Issue started happening 6+ hours ago or so. Can't access the IPN history page, says "Fatal Failure".

 

At this point, every transaction has failed to verify for the last 4 hours or so.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.