I want to solve my account problem
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I received a message that I cannot use my account status reference number pp-009-358-850-004
I received a message that I cannot use my account status reference number pp-009-358-850-004
I have a pending payment instead of my friend being sent to me normally. It was sent to me as a company and I didn't know how to act, so the situation impose I want to receive my payment and also solve the problem, close my account

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Hi @klfss,
Thank you for contacting PayPal community.
Our sincere apologies for the inconvenience caused.
I request to please refer the guide link.
Please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.
Chiranjeevi
PayPal, Inc.
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