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I want to solve my account problem

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klfss
Contributor
Posted on

I received a message that I cannot use my account status reference number pp-009-358-850-004

I received a message that I cannot use my account status reference number pp-009-358-850-004
I have a pending payment instead of my friend being sent to me normally. It was sent to me as a company and I didn't know how to act, so the situation impose I want to receive my payment and also solve the problem, close my account

1 REPLY 1

I want to solve my account problem

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Chiranjeevi_L
PayPal Employee

Hi @klfss,

 

Thank you for contacting PayPal community.

 

Our sincere apologies for the inconvenience caused.

 

I request to please refer the guide link.

 

Please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.

 

Sincerely,

Chiranjeevi

PayPal, Inc.

 

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