Hostile agent

Carlo331
New Community Member
I've just been a victim of a fraudelent transaction today at 2:18 pm. I called to receive help on this issue and i was answered by a very rude and unwilling agent to provide me help. Agent ID #273144, Mr. Eugene This agent refused to transfer me for further assistance and put his microphone closer to his mouth in order to yell more clearly in my ear. I want this agent apprehended. Very unprofessional, and i will do my utmost to have his job. I've been dealing with paypal for years and you guys have been the best in customer support and this person just left a sour taste in my mouth. Will await a response, thank you.
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Carlo331

 

This is a user to user community forum and not paypal customer services, suggest you contact them?


Advice is voluntary.
Kudos / Solution appreciated.
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Carlo331
New Community Member
I've already tried, with no response.
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